Refund policy

Here's the updated version:

Return & Refund Policy

Each KBeanEssentials product is handcrafted in small batches with careful attention to quality, consistency, and detail. Due to the nature of our products, all sales are final. We are unable to accept returns, exchanges, or refunds based on personal preferences, including scent, texture, or color.

Damaged, Lost, or Incorrect Orders

If your order arrives damaged, is lost in transit, or contains an error, please contact us within 3 days of your order date so we can make things right. Requests received after this 3-day window are not eligible for a refund or replacement.

Return shipping costs, when applicable, are the responsibility of the purchaser. We are unable to make exceptions to this policy.

Our Commitment to You

If something is not right with your order, we kindly ask that you give us the opportunity to resolve it. Every product is made with intention, and your satisfaction matters deeply to us.

For any questions or concerns regarding your order, please reach out to us through our website contact form or the email address provided.

International Orders

International customers are responsible for any import taxes, customs fees, or duties applied upon arrival. These charges vary by country and are not included in your order total. KBeanEssentials is unable to predict or refund these charges.